Search
    Cart(0)
      总价
      前往结算
      您的购物车是空的 : )
      Home> Returns & Exchanges

      Returns & Exchanges

      How to apply for a return?

      If the customer needs to return the product within 7 days of purchasing the product (calculated from the date the customer receives the product), please refer to the following guidelines.

      Return and exchange guidelines

      1. For product quality problems caused by non-human factors, customers have the right to request a return.
      2. Arrival logistics damage or missing parts

      Process

      南北潮退换货流程

      Non-return or exchange situation

      1. The goods are damaged or unusable due to human factors such as incorrect operation and use by the customer.

      2. Non-quality problem products customized according to customer requirements

      3. Products with non-quality problems booked overseas

      3. The goods damaged during transportation by the logistics and transportation company designated by the customer that is not cooperating with the mall.

      4. Products that have exceeded the return and exchange period

      5. Goods with incomplete outer packaging, accessories and instructions, missing or altered invoices.

      6. The product has been used


      - - - - - - - - - - - - - - - - - - - - - - - - - - -Tips - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 


      NBchao.Com focuses on online direct sales of coatings and ink testing instruments, and follows the current relevant regulations of e-commerce. The products sold by NBchao.Com are all precision testing instruments. Some products enjoy 7-day return and 15-day replacement services before they are used [excluding customized products and reservation products]. If the used instruments are not quality problems, they will not be included in the 7 * 15 return and exchange commitment. Additional courier costs incurred by returns and exchanges will be implemented according to the principle of who is responsible and who bears. NBchao.Com promises not to sell used testing instruments.


      Focus on online sales of Lab Testing Instruments