Dear Valued Customers and Partners,
Recently, our company has discovered that fraudsters are impersonating NBCHAO customer service representatives. Through forged emails, fake accounts, or social media platforms, they are attempting to deceive customers into making international trade payments via third-party platforms such as PayPal or Alipay to personal accounts. These fraudulent activities constitute serious legal violations and significantly harm both our company's and our customers' legitimate rights and interests. We have immediately reported this case to the police (Case Receipt No.: 4406042025060612003330351).
We hereby solemnly declare:
The only payment method we authorize is Telegraphic Transfer (T/T) to our corporate bank account. Payment details should only be obtained from our officially stamped contracts, invoices, or written notifications.
We have never authorized any personal accounts (including Alipay, PayPal, WeChat Pay, etc.) to receive payments. Any request for payment to a personal account is fraudulent.
Our international trade department's official contact channels are strictly limited to the following. Please always verify payment information through these official channels:
Website: https://en.nbchao.com
Email: sales@nbchao.com
Phone: 18038663760
WhatsApp: +86 158 1566 0214
Security Recommendations:
If you encounter any suspicious payment requests, please immediately verify with our finance department (Contact: Song Xueying, Phone: 0757-83036070).
We recommend maintaining complete records of all communications. If you have been defrauded, please report to local police and file a complaint with the payment platform immediately.
We reserve all legal rights to pursue actions against any illegal activities conducted under our company's name. Thank you for your trust and support. Please remain vigilant to avoid financial losses!
Foshan NBCHAO E-commerce Co., Ltd.,
June 6, 2025
